We deliver worldwide for you!
All TheFootFlow products are shipped directly from our warehouses to our customers' addresses. The posting timeframe is 2-7 business days from payment confirmation. This period includes order processing, packaging, and carrier pickup.
We usually process orders within a maximum of 2 business days; however, sometimes uncontrollable issues like carrier problems or factory delays may occur, so the maximum timeframe is 7 business days.
Delivery times:
Payment Confirmation: 1-3 business days
Processing and Packing: 2-5 business days
Delivery: 9-18 business days
Based on our experience, 95% of orders are delivered within 10 business days after posting.
Your purchase is guaranteed with TheFootFlow.
We track your order until delivery, ensuring your product reaches you, even with potential delays, or your money back. We always honor our commitment to seriousness and credibility with our customers. All TheFootFlow products are imported and shipped directly from factories in Asia, Europe, and the USA to our customers worldwide.
Delivery is always made by local carriers, but in some cases, such as absent recipients, delivery-restricted areas, or other reasons, carriers may leave a notice for you to pick up the products at the nearest agency to the provided address.
We ask for TOTAL ATTENTION TO THE DELIVERY ADDRESS to ensure it is made within the established timeframe. Note that the address cannot be changed after 24 hours of placing the order on the site, as the product will have already been prepared for shipping within this period.
Have any questions?
If you have any questions about your order or want more details about tracking, simply send an email (contact@thefootflow.com) with your order number and full name. Our team will review your order and assist you as quickly as possible.
Our commitment is your satisfaction. If you wish to cancel your purchase, you may do so within 7 days of receiving the product. We guarantee a full refund of 100% of the amount paid, provided that the item is returned in its original packaging and in resalable condition.
It is important to note that the cost of return shipping will be the responsibility of the consumer.
To initiate the return process, please contact our customer service.
(contact@thefootflow.com)
Remember, we are here to help. Always count on us!
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